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Account & Data Deletion

At Coughy, we respect your privacy and provide transparent options to delete your account and associated personal data. You can delete your account either directly through the app or by submitting an email request.

1. How to Delete Your Account Within the App
If you currently have the app installed, you can delete your account and data directly at any time:

  • Open the Coughy app.

  • Navigate to Settings > Account.

  • Tap Delete Account.

  • Confirm your choice when prompted.

Once confirmed, your account and all associated personal data will be deleted immediately from our active database.

2. How to Request Account Deletion via Web / Email (Without Installing the App)
If you have already uninstalled the app or cannot access your account, you can request account deletion by contacting our support team:

  • Contact Email: dev@soundable.health

  • Email Subject: [Coughy] Account Deletion Request

  • Information to Include: The registered email address associated with your account.

  • Processing Time: Requests are processed and confirmed within 7 business days.


3. Data Deletion and Retention Policy

  • Types of Data Deleted:

    • Profile information (Username, Email address)

    • Account credentials and authentication tokens

    • User-generated activity and app usage history

  • Retention Policy:

    • All personal data is permanently purged upon account deletion.

If you have any questions regarding your data or this policy, please contact us at dev@soundable.health.

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